FAQ
Shipping
UPS Ground - 2-7 business days w/in the continental United States
UPS Second Day Air - 2 business days
UPS Next Day Air - Next business day
*ups does not deliver to PO Boxes,. your shipping address must be a physical address
Shipping times are only an estimate and Sharper Stitch does not guarantee an exact delivery date. Always place your order well in advance of when you need it in hand. Each order varies depending on size, weight, and destination.
TURNAROUND TIME
Our current turnaround time is 2-4 weeks for orders up to 500 units. Orders of 500 + units will take 4-6 weeks for production. These time frames include necessary artwork/sample approval. Production time varies from order to order. 500 units and up can take up to six weeks to be delivered. These details will be covered in full when you speak to your Sharper Stitch dot com sale representative. Some orders, such as re-orders, or low stitch count designs can be expedited more quickly than orders needing new artwork approval. Orders for blank apparel will ship within 48 hours.
Can you match my PMS color?
Sharper Stitch uses only Madeira polyester and rayon thread. Madeira is the industry leader in thread manufacturing. We carry a full spectrum of colors to match nearly all PMS colors. However, a perfect match is not always possible. We will work with you to make sure you are happy with the colors chosen for your order.
GLOSSARY
Applique
Embroidery process that involves using cut pieces of fabric in place of large fill stitch areas. The fabric pieces are sewn into the design. The process is used to reduce stitch counts in large designs and/or to create a unique appearance.
Backing
Woven and non-woven material used underneath the item or fabric being embroidered to provide support and stability. Can be hooped with the item, or placed between the machine throat plate and the hooped garment. Available in various weights and in two basic types: cut-away and tear-away.
Digitizing
Modern term for punching reflecting the computerized method of converting artwork into a series of commands to be read by and embroidery machine’s computer.
Embroidery
Decorative stitching on fabric. Generally involves non-lettering designs, but can also include lettering and/or monograms. Evolved from hand embroidery to simple one-head manual sewing machines, schiffli machines with hundreds of needles, to high-speed multi-head machines. Evidence of embroidery exisits during the reign of Egyptian pharaohs, in the writings of Homer, from the Crusaders to the 20th century.
Finishing
Processes performed after embroidery is complete. Includes trimming loose threads, cutting or tearing away excess backing, removing facing, cleaning any stains, pressing if needed, and packing for sale or shipping.
Puckering
Result of the fabric being gathered by the stitches. Many possible causes include loose hooping, lack of backing, incorrect tension, or dull needle.
Registration
Correct registration is achieved when all stitches and design elements line up correctly.
Fill Stitch
Series of running stitches commonly used to cover large areas. Different fill patterns can be created by altering the angle, length, and repeat sequence of the stitches.
Satin Stitch
Formed by closely arranged zig-zag stitches. Can be laid down at an angle with varying stitch length. Adapted from the blatt stitch used in schiffli embroidery. Also known as a column stitch.
Sizing:
Vector Images
Vector images are images created by programs such as Adobe Illustrator (.ai), CorelDRAW (.cdr, .cmx), and AutoCAD (.dxf). Vector images are also referred to as line art or object-based graphics. Vector images are defined by mathematical equations and, as a result, can be scaled to any size while retaining their crisp outlines and details.
UPS Ground - 2-7 business days w/in the continental United States
UPS Second Day Air - 2 business days
UPS Next Day Air - Next business day
*ups does not deliver to PO Boxes,. your shipping address must be a physical address
Shipping times are only an estimate and Sharper Stitch does not guarantee an exact delivery date. Always place your order well in advance of when you need it in hand. Each order varies depending on size, weight, and destination.
TURNAROUND TIME
Our current turnaround time is 2-4 weeks for orders up to 500 units. Orders of 500 + units will take 4-6 weeks for production. These time frames include necessary artwork/sample approval. Production time varies from order to order. 500 units and up can take up to six weeks to be delivered. These details will be covered in full when you speak to your Sharper Stitch dot com sale representative. Some orders, such as re-orders, or low stitch count designs can be expedited more quickly than orders needing new artwork approval. Orders for blank apparel will ship within 48 hours.
Can you match my PMS color?
Sharper Stitch uses only Madeira polyester and rayon thread. Madeira is the industry leader in thread manufacturing. We carry a full spectrum of colors to match nearly all PMS colors. However, a perfect match is not always possible. We will work with you to make sure you are happy with the colors chosen for your order.
GLOSSARY
Applique
Embroidery process that involves using cut pieces of fabric in place of large fill stitch areas. The fabric pieces are sewn into the design. The process is used to reduce stitch counts in large designs and/or to create a unique appearance.
Backing
Woven and non-woven material used underneath the item or fabric being embroidered to provide support and stability. Can be hooped with the item, or placed between the machine throat plate and the hooped garment. Available in various weights and in two basic types: cut-away and tear-away.
Digitizing
Modern term for punching reflecting the computerized method of converting artwork into a series of commands to be read by and embroidery machine’s computer.
Embroidery
Decorative stitching on fabric. Generally involves non-lettering designs, but can also include lettering and/or monograms. Evolved from hand embroidery to simple one-head manual sewing machines, schiffli machines with hundreds of needles, to high-speed multi-head machines. Evidence of embroidery exisits during the reign of Egyptian pharaohs, in the writings of Homer, from the Crusaders to the 20th century.
Finishing
Processes performed after embroidery is complete. Includes trimming loose threads, cutting or tearing away excess backing, removing facing, cleaning any stains, pressing if needed, and packing for sale or shipping.
Puckering
Result of the fabric being gathered by the stitches. Many possible causes include loose hooping, lack of backing, incorrect tension, or dull needle.
Registration
Correct registration is achieved when all stitches and design elements line up correctly.
Fill Stitch
Series of running stitches commonly used to cover large areas. Different fill patterns can be created by altering the angle, length, and repeat sequence of the stitches.
Satin Stitch
Formed by closely arranged zig-zag stitches. Can be laid down at an angle with varying stitch length. Adapted from the blatt stitch used in schiffli embroidery. Also known as a column stitch.
Sizing:
Ladies Sizes
|
Mens/Unisex Sizes
|
Vector Images
Vector images are images created by programs such as Adobe Illustrator (.ai), CorelDRAW (.cdr, .cmx), and AutoCAD (.dxf). Vector images are also referred to as line art or object-based graphics. Vector images are defined by mathematical equations and, as a result, can be scaled to any size while retaining their crisp outlines and details.
